What is the best way to get staff to recognize that they’re ambassadors for the organization? Stacey and Andy have some thoughts. Also this week, we talk about how to get an underperforming employee back up to scratch. Thanks for joining us this week, and don’t forget to send your questions to Questions@NonprofitEverything.com!
This week, we find out if you can send a donor to collection for failing to honor a pledge, and Stacey has some great advice about attending a donor’s funeral. We also attempt to clear up the confusion between Trustees and Directors, and tap guest expert Karen Durkin, Executive Coach at Houldsworth, Russo & Company to answer a really hard question about how to keep staff from freaking out after an executive gets the axe.
